VOLARO Insight

IT Infrastructure and Integration Solutions

News and Events

Cyber threat event with the Government of Bulgaria and Israel – All leading Israel Information security solutions in one place Technologies and high-tech event with the Government of Bulgaria and Israel : Conference&Meetings, Sofia, Bulgaria Certified ScrumMaster course in Bulgaria on Oct 4-5, Sofia, Bulgaria

Our Infrastructure Support

We provides a range of technical support services for our customers.

The majority of our customers acquire a high-support service package which
guarantees 24*7*4 service (7 days a week, 365 days a year, 4 hours response time).
We also provides a 24*7*2 service package when needed.

Our Support center is managed by a unified Help Desk Center, where a team of experienced staff monitors and maintains our customers’ systems.

How to place a Support Call

If you are a customer requiring support services please choose one of the following options:

During work hours

Sunday through Thursday, 8:00 17:00 GMT+2, you can choose one of the following ways:

Call our Help Desk

Write us at support[at]volaroint.com to send your request (in case it is not an urgent case)
In case of emergency technical issues: Page us

Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical support staff will call you back within minutes.

After work hours

Fridays through Monday, 17:00 8:00 GMT+2, Saturday, Sunday & holidays

Page us

Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical Support staff will call you back within minutes.
For further information please contact us at:
support[at]volaroint.com