VOLARO Corporate Overview

Who we are

VOLARO, is a leading global technology services provider, delivering business solutions to its customers. VOLARO founded the information technology practice with industry approach. Today, VOLARO delivers one of the industry’s broadest portfolios of information technology and business process services to customers in the telecommunication, manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, and to governments around the world.

Leveraging our world-class delivery capabilities, technological talent, strategic partnerships with major vendors, and growing client base, VOLARO is fast becoming a key player in the global IT services market.

We differentiate ourselves in the IT marketplace by providing outstanding service, innovation and industry thought leadership. To monitor our progress and encourage candid collaboration with our clients, we established the Service Provisioning Program. It is instrumental to our success in cultivating and maintaining long-term business relationships.

What we do

As our customers’ trusted business ally, VOLARO, provides the best solutions for executives to maximize return on their IT investments. VOLARO provide comprehensive end-to-end IT services and solutions with a unique global delivery model of innovative, high-quality, value-added services that enable organizations to attain sustainable competitive advantage, Leveraging our delivery capability, technological talent, strategic partnerships with major vendors, and growing client base, VOLARO is fast becoming a key player in the IT services market.

Our deep industry knowledge enables us to provide customers with innovative ideas that help them improve productivity and security. We deliver on our commitments, so customers can build strong relationships with their customers, achieve profitable growth and win in the marketplace.

How we do it

Our portfolio is built around innovative offerings in application maintenance and development, business process, and infrastructure, including storage and networking. Our services are delivered on the VOLARO Accelerate Platform. We use our next-generation global delivery system and VOLARO best practice strategy to ensure high quality, cost-competitive services are provided from the optimal mix of capabilities. This enables our customers to respond quickly to changing market dynamics and increase their competitiveness.

Dedicated to providing the very best IT products and services while guaranteeing technological independence, VOLARO has forged close alliances with the world-leading software and hardware vendors, We also are committed to establish long-term relationships with our growing client base.

Business Focus

Software and Consulting: VOLARO provides a range of related offerings including:

  • Product representation  VOLARO has established partnerships with over 35 leading international software vendors to resell and support their products.
  • Proprietary and turnkey solutions VOLARO offers customized applications aimed at verticals in which we have substantial intellectual property as well as unique turnkey development capabilities.
  • Consulting VOLARO offers strategic consulting services addressing our clients needs.

QA and Training: VOLARO offers a range of quality assurance and training services designed to produce high-quality business solutions with broad and rapid user acceptance. We provide our clients with independent software testing and QA services, customized training programs, and assimilation services.

Systems Integration and Application Development: VOLARO delivers comprehensive systems integration services including planning, design, implementation, training and support. Our systems integration and application development services cover an array of areas, such as ERP and CRM, enterprise application integration, command-and-control systems, telecom systems, knowledge management, and business intelligence and data warehousing.

Clients and Key Verticals

VOLARO places great value and spares no effort in establishing solid, long-term client relationships, which represent the driving force behind our current and future success. The results speak for themselves, with the vast majority of our revenues stemming from repeat clients. VOLARO maintains a blue-chip client base across all verticals in which we operate. VOLARO has accrued particular domain expertise and experience in the following sectors: Financial Services- Banking and Insurance, Government and Public Sector, Healthcare, Education, Manufacturing, Defense and Homeland Security, Media, Entertainment & Publishing, Consumer Industries & Retail, Telecommunications, Transportation, Utilities.

Partners and Solutions

VOLARO maintains an expanding network of numerous strategic alliances and partnerships with leading global software, infrastructure and consulting vendors, thereby guaranteeing delivery of the best available solutions. Selected key partners are in the following solutions:

  • Call Centers/ Contact Centers – (PBX, CTI, IVR, Dialers- preview/progressive, Voice Authentication,)
  • Advance Billing Systems – (IP, VoIP, data, content billing, hot spot billing)
  • BI – (Business intelligence- risk management, Bezel act II, retention)
  • ERP – (Enterprise Resources Planning)
  • Performance Management
  • KM – (Knowledge Management- document management, self service, content management,)
  • Advance Recording- (Voice, Data, chat, ,eMails, Video)
  • e Learning Solutions – (LMS.)
  • CRM – (Customer Relationship Management- campaign management, Customer service, call center, retention, Self Service, Back office,/ Support )
  • WFM – (Work force management)
  • EFM – (Executive feedback management)
  • BPM/ Activities management – (Business process management)
  • RFID / GPS Solutions
  • Security Solutions
  • Fraud detection
  • Backup Solutions
  • And more.

VOLARO Add On- solutions and practices

  • Add On The system
  • Add On  The software’s
  • Add On  Fitted Your needs

OEM’s Solutions

SME, SME Solutions

Hardware and accessorize

VOLARO Accelerate Model

VOLARO provides services to clients using comprehensive Accelerate Model integrating local resources in a cost-effective manner. We leverage our local presence and global know-how including tapping into our pool of IT experts throughout our business partner world network when necessary to deliver solutions that represent the best of both worlds. We also maintain operational relationship with offshore and outsourcing centers in Asia and Europe. VOLARO characterized by high quality and short time-to-market, streamline service delivery while addressing the full range of client needs.